Refund Policy

Template notice (remove before launch): This policy is intentionally customer-friendly — for POD, generous refunds are cheaper than chargebacks. Confirm thresholds with your print partner’s guarantee terms.

30-day guarantee. If your order arrives damaged, defective, or misprinted, contact us within 30 days at [support@yourdomain.com] with a photo of the issue. We will reprint and reship at no cost, or refund you in full — your choice.

Wrong item or wrong size? Same deal: 30 days, photo, free replacement or full refund.

Changed your mind? Because every physical item is made to order for you, we can’t accept returns for reasons other than defects (nothing is returned to a shelf — it would be destroyed). If something is genuinely not what you expected, email us anyway: we’d rather make it right than keep a customer we don’t deserve.

Digital products. Because downloads can’t be “un-delivered”, digital sales are final. If a file is corrupted or doesn’t match its description, we’ll fix it or refund it — your choice. Lifetime updates are included where stated.

How refunds work. Refunds go back to your original payment method via Stripe, typically within 5–10 business days depending on your bank.

Chargebacks. Please email us first — we respond within 24 hours and we have never let a legitimate issue go unresolved. Filing a chargeback before contacting us only slows things down for everyone.

Contact. [support@yourdomain.com]